FAQ
Frequently Asked Questions (FAQ)
Be Bold, Be Glevon.
🛍️ 1. What is Glevon?
Glevon is an Indian online store offering home, kitchen, and personal essentials designed to make your daily life easier and smarter.
We aim to provide quality products, fast delivery, and a smooth shopping experience to our customers.
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🚚 2. How long does delivery take?
Orders are usually processed within 24–48 hours after confirmation.
- Metro cities: 4–7 business days
- Other locations: 7- 8 business days
You’ll receive a tracking link via WhatsApp or email once your order is shipped.
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💳 3. What payment methods do you accept?
We accept all major UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (COD) options for your convenience.
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🔄 4. What is your return or exchange policy?
We offer a 7-day return or exchange policy from the date of delivery.
To qualify:
- Items must be unused and in original packaging
- Include all accessories, manuals, and tags.
For help, contact our support team via WhatsApp or email with your order ID.
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📦 5. How do I track my order?
You can track your order using the tracking link sent to your email or WhatsApp.
You can also visit our Order Tracking Page or check from your customer account (account.glevon.in).
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🧰 6. Are your products quality checked?
Yes. Every product listed on Glevon is carefully inspected by our suppliers to ensure the best quality before it reaches you.
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💬 7. How can I contact Glevon?
You can reach us anytime during working hours:
📩 Email: support@glevon.in
💬 WhatsApp: +91 9037331509
🕒 Working Hours: Monday–Saturday, 10 AM – 7 PM
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🎁 8. Do you offer discounts or offers?
Yes! Follow us on Instagram and Facebook (@glevon.in) for regular offers, sales, and giveaways.
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🔒 9. Is shopping on Glevon safe?
Absolutely. Glevon uses SSL encryption and trusted payment gateways to keep your personal and payment details 100% secure.
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🌟 10. Why shop from Glevon?
We’re more than an online store — we’re a brand that believes in quality, trust, and bold living.
At Glevon, every product is selected with care to make your life better.
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